Privacy Policy

This Privacy Policy describes how Axon Clinical Research (referred to as "we," "our," or "us") collects, uses, and discloses information about you through www.axonclinicalresearch.com (the "Website") and through our integrated services on the Meta Platform (Facebook and Instagram).

1. Information Collection
A. Information You Provide Directly: We collect information that you voluntarily provide to us, including when you participate in clinical trials, register for an account, or contact us with inquiries. This information may include your name, contact details (email and phone number), medical history, and any other data you provide.

B. Information Collected via Meta Platform (Facebook/Instagram): To facilitate our clinical trial recruitment, we use Meta’s integration tools. We collect:

• Lead Information: When you interact with our Lead Generation advertisements, we collect the contact details you provide via "Instant Forms" (such as name, email, and phone number) through the leads retrieval API.
• Messaging Data: If you contact us via Facebook Messenger or Instagram DM, we collect the content of those messages and your basic profile information via the pages messaging API to answer your inquiries.

C. Technical Information: We also collect technical information about your visit to our Website, which may include IP addresses, browser type, time of access, and pages viewed.

2. Use of Information
We use the information we collect to:

• Connect you with clinical trials that match your profile.
• Communicate with you regarding your participation in clinical trials.
• Automate responses to your inquiries via Facebook Messenger to provide timely support.
• Improve our Website, recruitment strategies, and advertising services.
• Manage our advertising campaigns via the ads management API to ensure our trials reach the relevant audience.

3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our Website, conducting our business (such as clinical trial sponsors or research sites), or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when it's appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Meta Platform Data Retention and Deletion
In compliance with Meta’s Platform Terms, we provide the following regarding data acquired via Facebook/Instagram:

• Data Retention: We only store data acquired via Meta APIs for as long as necessary to fulfill the recruitment process for the specific clinical trial you applied for.
• Data Deletion Request: You have the right to request the deletion of your data at any time. To request that we delete your information, please send an email to [email protected] with the subject line "Data Deletion Request."  We will process your request and remove your data from our internal systems within 30 days.​

5. Your Choices and Rights
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. You may also express any concerns about your personal data or request access to the data we hold about you by contacting us at the address below.

6. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Axon Clinical Research Email: [email protected]
Website: www.axonclinicalresearch.com

7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.


Effective Date: January 21, 2025